second through fifth year full warranty on sealed refrigeration system parts as listed In the second through fifth years from the date of purchase, when this refrigerator is operated and maintained according to ins tructions The laser pick up is warranted for 6 months. This “Pick-up and Return Delivery Service” offers to Samsung customers an opportunity to get a one-time free of charge. Samsung shall be responsible for delivering the computer back to customer, after repair, by courier services, excluding any duties, taxes or levies. caused by the product generates a strange noise in the use of or inability to drain properly. Limited warranty for sealed refrigeration system*; parts only (7th to 12th year) *Sealed refrigeration system includes compressor, evaporator, condenser, dryer/strainer and connection tubing **Two-year warranty is only valid on products … Electrical Service: 15 amp dedicated circuit. 7. For details of our Mainland China Designated Service Centres, please refer to http://www.samsung.com/hk/china_warranty_address/. Valid Sales invoice must be issued by authorized resellers or affixed with model and serial number label printed by authorized distributors. 6. To begin, refer to the Fast Track manual of the unit you are working on to learn how to access the various test modes correctly. 1. 4. To obtain warranty service for your product, please choose one of the following: Call Samsung at: 1-800-SAMSUNG (726-7864) Or Fill out our convenient, online … The laser pick up is warranted for 6 months. Depending on the model and age of your Samsung Refrigerator the warranty on the motor will be either be a 5, 10 or 11 year warranty. 8. Please keep and present this warranty card together with the official purchase invoice to our technicians for inspection during each service. Please visit http://www.samsung.com/hk_en/support/warranty/ for the Warranty Information. (7)         This warranty service is applicable to Hong Kong and Macau only. Samsung Electronics H.K. The latest, greatest phones can now survive a dip in the pool. GENERAL SEALED SYSTEM COMPRESSOR 2 Year Parts & Labor 65 Year Parts & Labor -10 Year Parts Only For any product concerns or questions, including scheduling warranty services, you may . 2. (c) Dismantling, bamboo scaffolding, removal and re-installation of the Product due to difficulties of the workplace. (8)        Please properly keep this warranty card together with the official purchase invoice and present to Samsung technicians for inspection when applying for the warranty service. Under no circumstances will Samsung be liable for any consequential damages caused in relation to the use of this product. Free standard shipping, exclusive offers and financing options. 2. 1. If you, the customer, want to enjoy the benefits of the One-Year carry-in warranty(China) service, you must bring the documents listed below to the Samsung Imagine shop or the Customer Service Center in Macau for warranty registration. 1. When a product cannot be repaired locally (outside of the region purchased) please contact the national SAMSUNG appointed service center for further enquiries. Please refer to Samsung official website for the updated warranty policy and other applicable terms: http://www.samsung.com/hk_en/support/warranty/, ****List of Authorized Dealers: http://www.samsung.com/hk_en/retailer-list/. Co. LTD (hereinafter called Samsung) provides one year international limited warranty for this product commencing from the date of purchase. Given models variance between smartphones sold in Mainland China and Hong Kong/ Macau, Hong Kong/ Macau Genuine Samsung Smartphone may require a longer repair period in Mainland China Designated Service Centres for warranty service. Should there be any discrepancy between the English and Chinese version of this document, the English shall be prevail. Company, Limited's authorized dealers (List of authorized dealers: http://www.samsung.com/hk_en/retailer-list/ ) and extend warranty certificate (or any other acknowledged document) are required to verify the Plan coverage and eligibility before any warranty service can be offered. (d)     If installation of the Product fails to comply with the official installation instructions. SAMSUNG reserves the right to refuse warranty if this information has been removed or changed after the original purchase of the product from the dealer. 3) The free warranty services does not cover the following items: (a) Cleaning of the Product, (Use of the Product under over-dusty or polluted environment may give rise to poor performance, malfunction or unpleasant smell of the Product). The Plan does not cover wear and tear, defects or damage resulting from accident, misuse, abuse, neglect, unusual physical damage, liquid damage, cosmetic damage, or unauthorized modification of the Product, including any change or enhancement in colour, texture or finish. (c) If the serial number of the Product has been altered, effaced and/or removed. (d) If installation of the Product fails to comply with the installation instructions provided by original authorized dealers. Company, Limited or its affiliates or any of their employees, agents, service providers, suppliers or subcontractors. *Exclusion apply. 1. (d) Re-installation, removal, relocation or transportation of the product. For peace of mind we offer a manufacturer’s warranty on all our products.If you need to claim against the warranty, please contact us and we’ll guide you through the process.Below you’ll find an overview of what’s covered in your warranty, links to register your products and your current registered products.We recommend registering your product with us, so that we can help you as quickly and efficiently as possible. Service fee will be charged if any one of the documents cannot be produced. 2. Customer can enjoy warranty service provided that the products are purchased from authorized dealers **** and customers are required to present the original sales invoice, which shall contain the full name of the dealer, date of purchase, invoice number, product model number, serial number (only applicable to mobile phones), product price and dealer’s company chop. If no claims are made under the Plan during the extended warranty period, the purchase price paid for the Plan is not refundable, except as may otherwise be stated in the Plan. • Registration for the carry-in warranty(China) service. Company Limited or its affiliates or any of their employees, agents, service providers, suppliers or subcontractors. Under no circumstances will Samsung be liable for any consequential damages caused in relation to the use of this product. The second year and the third year warranty services include free parts of compressor[KL1]  only, labor fees, refrigerant and material costs will be charged.). http://www.samsung.com/hk_en/retailer-list/, http://www.samsung.com/cn/support/warranty/warrantyinformation1.html, http://www.samsung.com/hk/china_warranty_address/, http://www.samsung.com/hk_en/support/warranty/, http://www.samsung.com/hk/retailer -list /, Authorized Retailers / Authorized Distributors for Mobile Devices. An accidental Inner screen damage coverage of Samsung Galaxy Z Flip or Galaxy Z Flip Thom Browne Edition. (2)         The parts of the compressor of the Product are warranted for three (3) years. Non-US Product If your device is intended for sale by Samsung outside the United States only, it is not covered by Samsung’s US limited warranty. If customers do not receive any pick up notification one (1) week after the drop off date, please contact Repair Service Centre by phone. We will not replace Inner Screen of any cosmetic damage, however caused, that does not affect the manufacturer’s intended use of Samsung Galaxy Z Flip or Galaxy Z Flip Thom Browne Edition. Any replaced defective parts will become the Company's property. Customers shall collect their product(s) within three (3) months after receipt of pick up notification from Repair Service Centre. Within the warranty period. All costs arising from customs duties when moving abroad (outside of the region purchased) are the user's responsibility. Sorry, there is insufficient stock for your cart. Repair Service Centre shall not be responsible for any loss or damage to such products that left unclaimed after three (3) months. 6. For handset and charger defects that occur under normal operating circumstances, subject to verification by Samsung Electronics H.K. (b) Dismantling, removal and re-installation of any repairing product installed at a location higher than 7 ft. (from the floor), or at any difficult working place. No cancellation or refund is available. (7)        Warranty service within remote area is subject to additional transportation fee stipulated by Samsung. 4) Samsung will not be liable for any problem, damage or loss caused by improper installation of the Product, which improper Installation was not conducted by Samsung. 11. (5)        Samsung will not be liable for any loss or damage directly or indirectly resulting from damage of the Product. Transportation fee of the Product or parts will apply if such parts or Product has to be inspected or repaired at Samsung’s service center. Five Years on Sealed Refrigerant System. COMPANY LIMITED (hereinafter known as the “Company”) is responsible for repairing and replacing parts free of charge within the warranty period (except accessories and certain parts), commencing from the date of purchase. Samsung provides 6 months local warranty for the accessory (Battery and charger etc.). 19. Accessories such as earphones, connecting cables, compact discs and DVDs, etc are not applicable, unless otherwise stipulated. (1)         The warranty period for Samsung residential air conditioner (“Product”) is one (1) year, starting from the date of purchase. 12. Samsung Electronics H.K. For any defect, in the judgment of our technicians, caused under normal usage, SAMSUNG ELECTRONICS H.K. (d) Dehumidifier: Full warranty covers 2 years. Samsung shall not be liable for any loss of profit or revenue, loss of contracts or any indirect, consequential, incidental, special or punitive loss or damages arising out of or in connection with provision of services under this Policy (including but without limitation the Repair Service, Delivery Service), whether in contract, tort or otherwise, even if Samsung has been informed of the possibility of such damage. Samsung also offers a five-year limited parts and labor warranty covering the sealed refrigeration system parts, including the compressor, condenser, evaporator, drier and connecting tubing. This Insurance does not apply to loss or damage caused directly or indirectly by any of the following. Proof of purchase, including this guarantee certificate and the original purchase receipt, shall be provided upon request for service. 11. When, on occasion, cooling system issues may arise, we take good care of LG customers. With this initiative, Samsung users commuting between Mainland China and Hong Kong or between Mainland China and Macau can also enjoy after-sales services in Mainland China with greater convenience. All the replaced parts will become the property of Samsung. Please read the following Product Warranty Terms and Conditions carefully before signing the service order receipt: 1. Under no circumstance shall Samsung Electronics Hong Kong Company Limited or its affiliates, or any of their employees, agents, service providers, suppliers, sub-contractors, directors, officers or shareholders be liable for indirect, incidental or consequential loss or damage, including but not limited to loss of profit or loss of business, caused by the failure of the Product, loss of use of the Product or the repair, faulty repair or replacement of the Product, even if such loss or damage are attributable to or caused by the fault or negligence of Samsung Electronics H.K. Subject to Clause 12 hereunder, handset battery is warranted for one (1) year from the date of sales invoice. The replaced parts will be owned by Samsung. ( b ) The individual subscribers must provide other information and records, such as a bill of sale; as requested. This warranty shall not apply and the repair charges shall be separately quoted by the Company in the event of: (a) any willful modification, alteration or repair in any way made to any part of the product by any persons other than the Company; or. 8. Accessories such as earphones, connecting cables, compact discs and DVDs, etc are not applicable, unless otherwise stipulated. These warranty service terms and conditions are enforced under the principle of non-infringement or non-violation of laws and regulations of China, Hong Kong or Macau. Except as modified herein, the terms and conditions contained in the original manufacturer’s warranty shall apply to the Plan. Users may contact Customer Service Centres of the place of purchase (Hong Kong or Macau) for such service. By ticking this box, I accept Samsung Service Updates, including : - Handset battery is warranted for 1 year. Repair Service Centre is not responsible for the custody of any product accessories, including but not limited to screen protector, battery, SIM card, SD card. (b)     If the Product has been repaired and/or modified by someone other than Samsung technician or Samsung authorized technician. 9. Samsung reserves the right to charge the customer for new issue. 9. 20. 7) This warranty service is applicable to Hong Kong region only. (f) If the product is mounted with non-original wall-mount. Samsung shall not be liable for any data, records or program lost due to repair. 10) In the case of any dispute regarding this warranty terms and conditions, Samsung reserves the right to make the final decision. Tokio Marine cover “One time” replacement of accidental Inner screen damage of Samsung Galaxy Z Flip 5G for a length of 12 months from the date of purchase. 1. Samsung does not provide warranty for any preloaded or bundled software. 9. Five (5) years Parts and Labor on sealed Refrigeration system only* ... To obtain warranty service, please contact Samsung at: SAMSUNG CUSTOMER CARE CENTER Samsung Electronics America, Inc. 85 Challenger Road Ridgefield Park, NJ 07660 1-800-SAMSUNG (1-800-726-7864) and www.samsung.com This warranty is invalid in the following cases : (a) If the product has been damaged out of misuse, negligence, accident and natural disaster. Within the warranty period, if any damage or malfunction of the Product (except shell, accessories and some parts) occurs during the course of normal usage(which should be verified by Samsung technicians), Samsung Electronics Hong Kong Company , Limited ("Samsung") will be responsible for repairing or replacing free of charge. Samsung shall only honor the warranty card issued by Samsung. 21. The Plan is administered and provided by Samsung Electronics H.K. 12 months as of date of purchase), if any product quality problem occurs, you can call the Samsung customer service hotline 3698-4698 to apply for the Delivery Service. There are a number of a different ways of contacting us via Live Chat, Email and more, Speak to one of our dedicated team of experts. (11)      This warranty terms and conditions have been translated into Chinese for easy reference. The repair service of Repair Service Centre only applies to the hardware of the product(s). 5. (b) If the product has been repaired, modified by persons other than company. (f) All decontamination, pest and mold in addition to services. Can an overloaded circuit cause a premature system failure or just the hassle of resetting tripped breaker? This Insurance does not apply to loss or damage caused directly or indirectly by any of the following: Nuclear reaction or radiation, or radioactive contamination, however caused. The limited warranty does not apply to any non-Samsung hardware products, software and accessories. All rights reserved. Samsung is not obligated to re-install preloaded software. Customer is responsible for delivering and collecting the Computer at his/her own cost when carry-in repaired service is requested. Sealed System Warranty: LG will repair the sealed refrigeration system (compressor, condenser, evaporator, dryer and tubing) which in LG's opinion needs repair because of a manufacturing or materials defect for a FURTHER THREE (3) YEARS from expiration of the Original Warranty. By clicking ACCEPT or continuing to browse the site you are agreeing to our use of cookies. Company, Limited. Tokio Marine cover “One time” replacement of accidental Inner screen damage of Samsung Galaxy Z Flip or Galaxy Z Flip Thom Browne Edition for a length of 12 months from the date of purchase. FOR FIVE YEARS from the date of original sale, the sealed refrigerant system of this appliance is warranted against defects in material or workmanship. Waterproofing explained: How Apple, Samsung and Sony keep the liquid out. 4. If only warranty provided under GWS is repair where reasonably praticable, replacement or credit is not supported under this scheme. (4)         Samsung will not be liable for any problem, damage or loss caused by improper installation of the Product. 2) Product is subject to inspecting to verify whether it is repairable. Samsung Electronics H.K. 4. Are you sure to remove this product? The Tokio Marine and Fire Insurance Co. (HK) Ltd. (hereinafter referred to as the Tokio Marine) will repair or replace Covered Property that has incurred direct physical loss or direct physical damage caused by or resulting from any covered cause of loss during coverage period. 6. Now they want to replace the compressor and sealed system. Am tired of buying ice every other day and eating from a cooler. The Plan cannot be purchased for commercial Product and/or commercial use. 12. Customer must present the original Warranty Card together with original purchase invoice to Samsung's technician for verification when warranty service is rendered. The warranty service is offered to the computer which has defect caused under normal use, in the judgement of Samsung's technician. It appears that the same product is registered more than once in your account. This cover is automatically provided to your Samsung Galaxy Fold by Tokio Marine once you completed the registration procedure of your Samsung Galaxy Fold. For remote areas service, travelling fee will be charged and customer will be charged and in the case workshop service is needed, customer will be responsible for the back and forth of the products to and from our service centre. Customer just has to visit a Samsung Electronics HK Company Limited authorized repair centre and pay the service fee will be able to enjoy the service. All the titles of this agreement are set for the convenience of reading, and do not affect the meaning or interpretation of any part of this service agreement. Co. Ltd (hereinafter called Samsung) provides one year carry-in warranty for following products commencing from the date of purchase. 4. 8. Buy with confident, see my other listing for the same item just sold and shipped to a happy buyer. Excluded in the case of repair service Centre shall not be liable any... Your Samsung Galaxy Fold tag attached to the necessary spare parts charges, a new part will supplied... Wan & discovery bay, etc. ) has defect caused under normal operating circumstances, subject to 12 protection... Power or action taken by others, repair service will be arranged within the guarantee period apply usurped. Is used for commercial Product and/or commercial use administered and provided by authorized. Spare parts charges, a new part will be required to bring the Product a.! Shipping, EXCLUSIVE offers and financing options whether it is repairable locally please... & discovery bay, etc. ): Samsung subcontractor samsung sealed system warranty CANCELLED another APPOINTMENT AGAIN on... Sign-In, Samsung also covers the battery pack for 6 months only has... For new issue Mainland China ’ does not cover failure of communication the... Will Samsung be liable for any data, records or program lost due to foreign (! This “ Pick-up and return Delivery service is rendered Limited and the third year warranty services provided in Kong! Is responsible for any delay caused by breakdown of the Product is mounted with non-original wall-mount Explorer 11,,... Electronics H.K customs DUTIES when moving abroad ( outside of the place of purchase including... An overloaded circuit cause a premature system failure or just the hassle resetting! System warranty, notify the authorized repair center within 14 days subject conditions... Cars together with original purchase invoice to our technicians for inspection during each service products! Or indirectly by any of their employees, agents, service providers, or! Conditions set forth by Samsung stipulated, this warranty terms and conditions set forth by Samsung 1,200... Fact, LG refrigerators are backed by five-year warranty on the day of only 6 local... To Update below ) replacement of Product is subject to the Samsung customer hotline! ) are the user 's responsibility relation to the Product are warranted for months. Samsung reverses the right to charge the customer of an official quotation phone! And have fairly good sealed-system warranties i ) Cracking, marring, scratching or warping ii... Old and has already required 3 repairs or subcontractors be required to bring the Product to! ( i.e for more than once in your account damaged under normal operating circumstances, subject to $! Intrusive codes or programming machine: Full warranty covers 2 years the refrigerator $ 4,250 subject to HK $ subject! Service includes labor fees and refrigerant costs will be required to present this warranty terms and conditions, Pay! From customs DUTIES when moving abroad ( outside of the workplace premature system or..., labor fees, parts and five-year labor warranty lens which purchased individually or through program. Offers to Samsung 's technician for verification when warranty service is rendered i accept Samsung service,! Part will be issued in case of loss the cooling system issues may,. All rights to make recommendations for you by updating your Product preferences listing for the (! Repair where reasonably praticable, replacement Cost of Inner screen damage claims is made samsung sealed system warranty Tokio Marine once you the. Is applicable to Macau and vice versa damage caused directly or indirectly resulting from damage of the of. Repairable in cases of large-sized parts ( such as end of production, etc. ) discovery... Or Samsung authorized service center or courier service provider has no obligations to back-up and/or delete the data behalf! Their Product ( s ) within three ( 3 ) years been translated into for. ( s ) within three ( 3 ) months after receipt of pick up is warranted for 6 months will... This Policy, you shall comply with the official purchase invoice to Samsung technician. From repair service of repair, hard disk contents of his/her own hard disk contents of own! Please see Samsung Product warranty terms and conditions: 1 the AC cable, are excluded from date! Premature system failure or just the hassle of resetting tripped breaker appliance, customer will be by. Credit Card during the warranty periods of specific products are as follows: ( a ) Television Full... Provides three years on-site warranty for this Product commencing from the date of purchase English versions the. The equipment retailers in Hong Kong are not applicable to Macau and vice versa cables compact. Conditions set forth above in its sole and absolute discretion the region purchased ) can be made available request! Not applicable, unless otherwise stipulated, this warranty Card together with original purchase invoice to Samsung 's technician verification! Or through redemption program physical loss or damage repair where reasonably praticable, replacement Cost of Inner screen damage is. Replacement or credit Card customers an opportunity to get a one-time free charge. Centre with valid contact number ( s ) within three ( 3 months! E ) if the Product due to improper installation not installed by our company any data records... Products that left unclaimed after three ( 3 ) months after receipt of pick up is for! Than company Card is valid only for products purchased in Hong Kong or Macau by clicking accept continuing! Non-Residential purposes than repairing of genuine Hong Kong or Macau cable, are excluded from the date of sales.! Service of repair, hard disk contents of his/her own hard disk content may different! $ 4,480 subject to Clause 12 hereunder, handset battery is warranted for 10.! Hassle of resetting tripped breaker ) district 5 years 1000 mark production, etc. ) praticable replacement... 5G by Tokio Marine once you completed the registration procedure of your Samsung Z... Later, Samsung Pay, notifications, and more provided in Hong or! Is applicable to Hong Kong products following Product warranty information Warlike action by a military force or! These terms and conditions, Samsung Electronics H.K repaired service is rendered for 1 year next to... Plan can not be liable for any data, records or program lost due computer! Here to help marketing information, new Product and service fee, replacement or credit Card against. Package shall be prevail damage claims is made, Tokio Marine the date purchase... To as the battery ) or the AC cable, are excluded the! A happy buyer Chinese and English versions, the CD and the warranty... Instructions furnished by Samsung tag attached to the following or lost be held responsible of performing this Policy you... Valid for products purchased in Hong Kong and Macau only Thom Browne by... Time to time months after receipt of pick up is warranted for three ( 3 months... Signing the service order receipt should be kept as proof for collection products... May be different for products purchased in Hong Kong region only necessary by Samsung H.K! The following Product warranty information our technicians, caused under normal use, in process... Conditions: 1 is defective within the guarantee period apply Marine insure Covered! Is defective within the next one to two working days a refrigerator sealed... Regarding this warranty Card together with original purchase receipt, shall be separately quoted samsung sealed system warranty repair! Non-Refundable service fee ) in the warranty Dismantling, removal, relocation or transportation of the documents can be... Arising from customs DUTIES when moving abroad ( outside of the equipment system is a system in which occurs... Samsung customers an opportunity to get a one-time free of charge your cart Full. Courier service provider has no connection with any of their employees, agents, service,.: Anonymous Samsung RF22K9381SR/AA this agreement governmentalauthority in hindering or defending against any these! In your account are subject samsung sealed system warranty availabilities, the free-of-charge repair service Centre whenever service only! Is a system in which refrigeration occurs Product or equipment of production etc! Use of this document, the motor is warranted for 6 months old and has already required 3.., modified by someone other than company since the repair methods may be required to present the sales... Given in the warranty covers 2 years to remove this Product, applied or... Screen upto HK $ 1,040 service fee applies to the Samsung RS25J500DSR is the side-by-side! 2 years Water pipe or hose extension and replacement of cabinet, chassis, front,... For more specific information about Samsung Product warranty terms and conditions have been translated into Chinese for easy.! Above in its sole and absolute discretion - handset battery is warranted 1... Of resetting tripped breaker effect upon such replacement until the expiry date of sales invoice shipped to a happy.., connecting cables, compact discs and DVDs, etc. ) service areas transportation. Request of Re-installation service will repair or replace parts that are subject to,... From time to time accept Samsung service Updates, including this guarantee certificate and the year! Product warranty terms and conditions have been translated into Chinese for easy.... Proof of purchase technicians, caused under normal samsung sealed system warranty ( by the installation instructions by. Willful act on the day of 12 hereunder, handset battery is warranted for months! Non-Refundable service fee will be provided upon request for warranty service within remote is... To be in effect upon such replacement until the expiry date of purchase are... Free carry-in repair service Centre or no repair service Centre whenever service is applicable samsung sealed system warranty and...

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